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Review Keywords Analysis

  1. US
  2. CA
  3. Fairfield
CarMax

CarMax

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2955 Auto Mall Pkwy, Fairfield, CA 94533, USA Get Directions
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4.1

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SUMMARY   Services Excellence Summary

Our commitment to innovative customer experiences and our dedication to excellence has made CarMax the largest used car retailer in America. Our "no haggle" pricing was the first disrupter of the automobile industry. It transformed the stressful and dreaded experience that car buyers and sellers had into a straightforward, honest event. Since then, we've raised the bar for customer experience. Our customers can now buy on their own terms. This includes buying online, at the dealership, or combining both. Our Love Your Car guarantee (learn about it) combines our flexible approach with the industry's leading Love Your Car warranty (learn how to get more information), which includes 24-hour test-drives and 30-day return policies (upto 1500 miles). We offer a unique car-buying experience unlike anything you have ever seen.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (8)
highly recommend ... (4)
great customer s ... (3)
great experience ... (3)
very happy (3)
excellent experi ... (2)
fair price (2)
best experience (2)
helped me (2)
very impressed (2)
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Cons
unprofessional (2)
horrible (1)
bad experience (1)
waste of time (1)
very frustrating ... (1)
frustrating (1)
go somewhere els ... (1)
very disappointi ... (1)
rude (1)
disappointing (1)
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CarMax Reviews: 103. Average Rating: 4.1
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