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Review Keywords Analysis

  1. US
  2. CA
  3. Palmdale
CarMax

CarMax

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405 Technology Dr, Palmdale, CA 93551, USA Get Directions
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4.3

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SUMMARY   Services Excellence Summary

CarMax is the largest used car retailer in America. Our "no haggle" pricing was the first disrupter of the automobile industry. It transformed the stressful and dreaded experience that car buyers and sellers had into a straightforward, honest event. Since then, we've raised the bar for customer experience. Our customers can now buy on their own terms. This includes buying online, at the dealership, or combining both. Our Love Your Car guarantee (learn about it) combines our flexible approach with the industry's leading Love Your Car warranty (learn how to get more information), which includes 24-hour test drives and 30-day return policies (up to 1500 miles). We offer a unique car-buying experience, unlike anything you have ever seen.

 

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Reputation Change over time

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Pros & Cons

PROS
great experience ... (9)
recommend (8)
very friendly (4)
highly recommend ... (4)
helped me (3)
enjoyed my exper ... (2)
very professiona ... (2)
friendly atmosph ... (2)
wonderful experi ... (2)
good service (1)
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Cons
rude (2)
horrible (2)
bad experience (1)
not happy (1)
not great (1)
frustrating (1)
horrible custome ... (1)
CarMax Reviews: 102. Average Rating: 4.3
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