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Positive Reviews: Customers appreciate the helpful and friendly building inspectors at Boston Inspectional Services Department, who go above and beyond to resolve issues with building permits. The online application process for permits is also praised for its efficiency and convenience. Overall, the positive reviews highlight the department's dedication to serving the public and ensuring the safety and health of residents and businesses in Boston. Unique Facts: The Boston Inspectional Services Department enforces safety and building regulations mandated by the State and City governments. The department is composed of five regulatory divisions, each working to improve and protect the quality of living for all Bostonians. Specialty: The Inspectional Services Department specializes in providing regulatory oversight to protect the safety and health of residents and businesses in Boston. They enforce building codes, issue permits, and conduct inspections to ensure compliance with regulations and standards, ultimately working to enhance the overall quality of living in the city.