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Review Keywords Analysis

  1. CA
  2. AB
  3. Edmonton
Cabela's

Cabela's

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Open 9:00 AM-9:00 PM now
6150 Currents Dr NW, Edmonton, AB T6W 0L7, Canada Get Directions
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4.5

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SUMMARY   Services Excellence Summary

Cabela's offers thousands of items, such as hunting, fishing and camping gear as well as hiking and boating equipment, outdoor clothing, and gifts that are outdoor themed. It is known for its world-renowned brand, quality products and value, and for providing legendary customer service. Cabela's acquired S.I.R. Sports Store was opened in 2007 to serve as the launch pad for Cabela's expansion plans into Canada. S.I.R. The S.I.R. Cabela CEO Tommy Millner said, "We are a company with a loyal and growing customer base here in Canada." Cabela's Canada is a leading retailer in Canada, serving customers through the Call Centre, Online, and Retail Divisions. Cabela's Canada, in order to best meet the demands of Canadians has created a team of experienced professionals who are familiar with the Canadian market. Our product range continues to be tailored for Canadians, while also meeting some of their more specific requirements. This includes a full range of trapping and extreme cold-weather footwear and clothing products (let's say "Canada-Ready"). Cabela's Canada has separate relationships with many different vendors around the world. Cabela's Canada can negotiate and obtain agreements, products and prices that benefit Canadian consumers. Its smaller Canadian organisation, combined with its US parent's backing allows them to be flexible and also to invest heavily into new technologies, trends and business opportunities when they emerge. As Canada's Foremost Outfitter, we balance every decision against the importance of ensuring customer service excellence.

 

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Reputation Change over time

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Pros & Cons

PROS
great selection (4)
helpful staff (3)
very helpful (3)
excellent custom ... (2)
very friendly (2)
friendly staff (2)
friendly and hel ... (2)
great service (2)
very happy (2)
prices are fair (1)
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Cons
rude (3)
disrespectful (3)
horrible custome ... (2)
horrible (2)
slow (1)
awful (1)
unprofessional (1)
poor customer se ... (1)
Cabela's Reviews: 104. Average Rating: 4.5
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