2. McPhail Auto has been a staple in the Hamilton community for years, founded by direct descendants of Ontario's first licensed mechanic. Their dedication to providing reliable and quality services, along with top-quality products, has earned them a loyal customer base. With a focus on customer satisfaction and trust, McPhail Auto continues to uphold their family's legacy of excellence in automotive care. 6. Unique facts about McPhail Auto: - Founded by Scott McPhail and Steve McPhail, direct grandchildren of Ontario's first licensed mechanic - Family-owned business with a longstanding reputation for quality service - Commitment to customer satisfaction and trust as the cornerstone of success - Offers complimentary car washes and follow-up calls to ensure customer satisfaction 7. McPhail Auto's specialty lies in providing top-notch customer service and automotive care. The team at McPhail Auto goes above and beyond to ensure that customers feel welcome and comfortable during their visit. From the front desk to the service bays, customers can expect fantastic service, respectful technicians who listen to customer requests, and honest recommendations for necessary repairs. With a strong emphasis on customer care, McPhail Auto sets themselves apart as a reliable and trustworthy choice for vehicle repair needs.