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Review Keywords Analysis

  1. CA
  2. ON
  3. Ottawa
Services Excellence Summary

The positive reviews for Chartwell Rockcliffe Retirement Residence highlight the exceptional service and attention to detail provided by the company. Reviewers mention that the staff is attentive to their needs and schedules, and that management collaborates with them to accommodate their commitments. The residence offers various activities and events, as well as optional care options discreetly delivered to the residents' suites. The staff is praised for their care and support, with multiple reviewers mentioning specific staff members who have made a significant impact on their loved ones' lives. The residence is also commended for its response to the COVID-19 pandemic, implementing early safety measures and keeping residents informed. Overall, the reviews emphasize the warm and welcoming atmosphere, the sense of community, and the high level of care provided by Chartwell Rockcliffe Retirement Residence. Unique Facts about Chartwell Rockcliffe Retirement Residence: 1. The residence is located in the scenic New Edinburgh neighborhood and is surrounded by the Rideau River. 2. Chartwell Rockcliffe offers a range of care options, including assisted living and retirement home services. 3. The residence hosts garden parties, art shows, and other events to provide a vibrant and engaging lifestyle for residents. Chartwell Rockcliffe Retirement Residence specializes in providing exceptional service, attention to detail, and a caring and supportive atmosphere for its residents. The company ensures that every aspect of the residents' experience is well-organized and of the highest quality, from the freshly pressed linens and fresh flowers on each dining table to the care options discreetly delivered to their suites. The staff, including the concierge, maître d', and chauffeur, are dedicated to making the residents feel relaxed, comfortable, and satisfied. Additionally, the residence prioritizes the safety of its residents by implementing strong infection protocols and following all federal directives.

 

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Pros & Cons

PROS
accommodating (2)
very happy (2)
very comfortable ... (1)
highly recommend ... (1)
recommended (1)
very personable (1)
feel safe (1)
very quickly (1)
positive experie ... (1)
well cared for (1)
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Chartwell Rockcliffe Retirement Residence Reviews: 23. Average Rating: 5.0
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