Trailhead Paddle Shack in Ottawa has received numerous positive reviews praising the store for its wide selection of camping gear, friendly and knowledgeable staff, and fast shipping. Customers appreciate the helpful assistance in finding the right products, such as lightweight folding chairs for backcountry camping, cross-country ski boots, and snowshoes. The store is known for its clean environment and excellent customer service, making it a go-to spot for outdoor enthusiasts looking for quality gear. Unique facts about Trailhead Paddle Shack include its extensive range of outdoor equipment, including clothing, footwear, camping gear, paddle-sports equipment, snowshoes, and cross-country skis. The store has been serving customers since 1972, establishing itself as a premier outdoor retailer in Canada both in-store and online. Trailhead Paddle Shack specializes in providing customers with top-quality outdoor products and exceptional customer service. The store offers a return policy allowing customers to receive store credit or a new item if they believe there is a defect in their purchase within six months. Additionally, the store emphasizes connecting customers with the right gear by offering an array of options and allowing customers to try out different products in-store to ensure a proper fit.