Positive reviews for The Sleep Factory rave about the exceptional customer service, knowledgeable staff, and high-quality Canadian-made mattresses. Customers appreciate the personalized approach to finding the perfect mattress, with employees taking the time to understand their needs and preferences. The store offers a wide range of options, including adjustable beds, and provides free delivery and setup services. Customers also praise the competitive prices and the comfortable shopping experience, making The Sleep Factory a top choice for those looking for a great deal and excellent service. Unique facts about The Sleep Factory include its 44 years of operation, with 10 stores and an online presence. The company was founded by a former mattress maker who wanted to provide high-quality products at reasonable prices using Canadian-made materials. The Sleep Factory has a strong emphasis on customer service and employee satisfaction, with many staff members having been with the company for over 40 years. The business is now in its third generation, with family members contributing to digital marketing, social media, and new technology efforts. The Sleep Factory specializes in selling locally made mattresses and furniture, with a focus on providing Canadians with high-quality products at affordable prices. The company's commitment to using quality materials and attention to detail sets them apart in the industry. The Sleep Factory's emphasis on customer service, both in-store and online, has allowed them to build a loyal customer base and expand their presence across Ontario.