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SentiOne Spółka Akcyjna
SentiOne Spółka Akcyjna

SentiOne Spółka Akcyjna

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Postępu 15/7 piętro, 02-676 Warszawa, Poland
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SUMMARY   Services Excellence Summary

Monitor online discussions that matter to your brand. By finding genuinely relevant insights with an AI-based online listening engine, you can fully manage your online brand image. Redefine customer experience with conversational AI. Include chatbots and voicebots into your brand communication to automate up to 40% of customer requests. The first SentiOne “office” was located in Bartek Bazinski’s garage. We set up a large table with four programmers working there, we bought the cheapest carpet in a DIY store, and we insulated the garage door with blankets to keep it relatively warm. Back then, we wrote the first version of the system for downloading data from the internet from scratch. The algorithms that were created can still be found in the SentiOne Listen code – a platform for monitoring internet users’ opinions, which over 1630 customers worldwide now use. SentiOne was founded to answer the need for finding actionable marketing insights in the internet information flood. Today, we provide state-of-the-art customer service automation. Thanks to a remarkably vast dataset collected through years of developing an in-depth social listening tool, we can train an exceptionally accurate deep learning engine. This means our bots are more intelligent than average and more fluent in natural language processing. We provide an easy-to-use interface for generating bots without requiring a dedicated IT team. Customer service automation has never been this easy. We offer disruptive technology that will help you stand out as an innovative, customer-oriented brand.


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SentiOne Spółka Akcyjna Reviews: 9. Average Rating: 4.9
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