2. The positive reviews for ServiSolutions highlight the company's ability to address and resolve customer issues effectively. Customers appreciate the teamwork and efforts made by the staff to correct any mistakes or issues that arise. Additionally, customers have noted that after escalating their concerns to a supervisor, their opinions of the company improved significantly, showing that ServiSolutions is committed to providing quality service and addressing customer needs. 6. Unique facts about ServiSolutions include: customers have had varying experiences with the customer service representatives, with some reporting issues with professionalism and communication, while others have praised specific individuals for their polite and patient assistance. The company has also been noted for its strict payment policies and handling of mortgage payments, causing frustration for some customers. Despite these challenges, some customers have found success in resolving their issues by escalating them to supervisors. 7. ServiSolutions specializes in mortgage servicing, providing assistance to customers with their mortgage payments and related inquiries. The company aims to help customers manage their mortgages effectively and navigate any challenges that may arise during the process. ServiSolutions' focus on mortgage servicing sets them apart in the industry, emphasizing their expertise in this specific area of financial services.