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Review Keywords Analysis

  1. US
  2. CA
  3. San Diego
Services Excellence Summary

Positive reviews for Mega Auto Finance highlight the company's exceptional customer service in the car financing category. Customers appreciate the easy payment options, including in-person payments and cash payment cards, as well as the ability to make payments over the phone. The company's willingness to work with individuals with no credit history or during transitional periods, along with their friendly and patient approach, has been commended by satisfied customers. Unique facts about Mega Auto Finance include their establishment in San Diego in 2012 and their network of independent and franchised automotive dealers offering automotive financing solutions. The company buys retail installment agreements from auto dealers and underwrites each application in real-time to find the best solution for customers. Mega Auto Finance places a high emphasis on compliance with sound underwriting principles, accurate verification of consumer information, efficient collection practices, and a commitment to providing exceptional customer service while adhering to ethical business practices. Mega Auto Finance's specialty lies in providing automotive financing solutions to individuals who may not be able to secure traditional bank financing. Their unique approach allows them to reach customers who have struggled to finance a car and tailor solutions to meet their specific needs. The company's focus on outstanding customer service, underwriting practices, and ethical business conduct sets them apart in the industry.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (2)
on time (1)
use them again (1)
very friendly (1)
great experience ... (1)
helped me (1)
willing to help (1)
excellent custom ... (1)
Cons
rude (5)
unprofessional (3)
dishonest (2)
worst company (2)
disrespectful (1)
rude (1)
do not use (1)
fraud (1)
horrible custome ... (1)
horrible (1)
Mega Auto Finance Reviews: 36. Average Rating: 2.6
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