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Review Keywords Analysis

  1. US
  2. CA
  3. San Francisco
Services Excellence Summary

Positive reviews for Big 5 Sporting Goods highlight the helpful and knowledgeable staff, with one customer stating they were amazed at the assistance they received in finding safety gear. Another customer praises the excellent service and reliable work shoes available at the store. Additionally, customers appreciate the variety of products offered, particularly in categories such as camping, outdoor equipment, and fitness gear, making it a one-stop-shop for all their sporting needs. Big 5 Sporting Goods has 431 locations in 11 Western States as of July 3, 2020, with stores averaging 11,000 square feet in size. They offer a wide range of products including athletic footwear, clothing, accessories, outdoor sporting and equipment, team sports gear, camping supplies, and fitness products. Big 5 Sporting Goods specializes in providing a diverse selection of sporting goods products, focusing on categories such as camping, outdoor equipment, and team sports gear. Their stores are known for offering good value on sale items and for their excellent customer service and support.

 

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Reputation Change over time

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Pros & Cons

PROS
very quickly (2)
friendly staff (2)
very friendly (2)
good deals (2)
helpful staff (2)
affordable (1)
good prices (1)
good customer se ... (1)
positive experie ... (1)
very knowledgeab ... (1)
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Cons
rude (1)
over priced (1)
rude (1)
disrespectful (1)
horrible (1)
unorganized (1)
Big 5 Sporting Goods Reviews: 102. Average Rating: 4.0
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