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Review Keywords Analysis

  1. US
  2. CA
  3. San Francisco
Services Excellence Summary

Positive reviews for Jones IT highlight the fast, efficient, and friendly service provided by the team. Customers praise the responsiveness, quick problem-solving, and helpfulness of the IT support staff, emphasizing their positive attitudes and competency. Clients appreciate the team's ability to quickly resolve technical issues, whether it's installing wireless printers, updating software, or fixing camera problems. Unique facts about Jones IT include their over two decades of experience as a Bay Area-based IT Services firm, servicing businesses of all sizes from 10 to 10,000 employees across America. The company's specialization lies in providing trusted IT support to businesses in San Francisco and beyond, offering solutions for complex and large IT requirements. Jones IT's specialty lies in cyber security, a critical aspect of IT services given the rising number of cyberattacks targeting businesses, particularly small businesses. With a focus on mitigating cybersecurity risks, the company helps clients safeguard their networks and computers from malware, viruses, hackers, and phishers. Their expertise in security measures and quick response to technical challenges make them a reliable partner for businesses seeking robust IT support services.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (11)
highly recommend ... (6)
helped me (5)
great job (5)
super helpful (5)
great experience ... (4)
very responsive (4)
very helpful (4)
extremely helpfu ... (3)
very quickly (3)
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Jones IT Reviews: 99. Average Rating: 5.0
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