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Review Keywords Analysis

  1. US
  2. CA
  3. Torrance
Services Excellence Summary

Positive Reviews: Customers appreciate the quick and simple process at CarMax, with friendly staff and a smooth transaction experience. The business office representative went above and beyond to ensure a fair price for the vehicle and provided excellent customer service. Professionalism and efficiency have been highlighted in every visit, making CarMax a top choice for those seeking a hassle-free car shopping experience with no pressure or haggling. Unique Facts about CarMax: CarMax is the largest used car retailer in America, offering a "no haggle" pricing policy that revolutionized the industry. Each car is CarMax Certified, and the company provides a 30-day Guarantee on purchases. CarMax Torrance is a one-stop shop for used trucks, cars, and SUVs, making it easy to find the perfect vehicle in one location. Specialty of CarMax: CarMax's specialty lies in providing a stress-free and honest car buying and selling experience, setting a high standard for customer service in the automotive industry. The company's disruptive pricing policy and focus on customer satisfaction have established CarMax as a trusted destination for those looking for a reliable and straightforward car shopping experience.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (8)
highly recommend ... (4)
painless (4)
friendly and pro ... (4)
very friendly (4)
fair price (3)
very happy (3)
very helpful (3)
very efficient (3)
very professiona ... (2)
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Cons
horrible (2)
horrible (1)
i switched (1)
do not trust (1)
CarMax Reviews: 101. Average Rating: 4.4
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