**Positive reviews:** Customers appreciate CarMax's transparent pricing, eliminating the need for long negotiations. The sales associates are not commission-based, ensuring a pressure-free experience. The Love Your Car Guarantee allows for a full 30 days to decide if the purchased vehicle is right. Affordable MaxCare extended service plans offer protection for up to 5 years. Overall, CarMax provides a better way of doing auto sales with attentive staff and spacious stores. **Unique facts about CarMax:** - Largest used car retailer in America - Introducer of "no haggle" pricing - Offers online and in-person buying options - Industry-leading Love Your Car warranty with 24-hour test drives and 30-day return policies - Provides a unique car-buying experience **Business specialty:** CarMax is specialized in providing a stress-free and honest car-buying process, transforming the industry standard with their "no haggle" pricing model. Their Love Your Car Guarantee and MaxCare extended service plans set them apart, ensuring customers have peace of mind and a positive experience throughout their car purchase journey.