2. Customers rave about Open Road Bicycles, praising their exceptional service and knowledgeable staff. They offer a wide range of products and have a great selection of bikes and parts. The staff is friendly, helpful, and patient, making the shopping experience enjoyable and stress-free. 6. Open Road Bicycles offers complimentary tune-ups for new bikes during the first 3 months of purchase to ensure optimal performance. They work on a first-come, first-served basis for repairs and provide price quotes and turnaround times upfront. The team is skilled in adjusting cables and bearings during the "break-in" period of a new bike. 7. Open Road Bicycles specializes in bicycle repairs and adjustments, with a team of qualified technicians ready to assist customers with any maintenance needs. They also offer recommendations for products that can enhance the riding experience, ensuring that each bike is tailored to meet individual needs and preferences.