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  2. FL
  3. Tampa
The Legacy at Highwoods Preserve
The Legacy at Highwoods Preserve
The Legacy at Highwoods Preserve
The Legacy at Highwoods Preserve

The Legacy at Highwoods Preserve

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18600 Highwoods Preserve Pkwy, Tampa, FL 33647, USA Get Directions
4.4
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The Legacy at Highwoods Preserve is an ALTA senior living community. The Legacy at Highwoods Preserve, a rental community offering resort-like accommodation in a serene setting for Memory Care and Assisted Living is unique. The Legacy is surrounded by the natural beauty of nature and offers residents best-in-class wellness services. The Legacy provides peace of mind for residents and their families by ensuring that their social, intellectual, and spiritual needs are met every day. Nothing is more important than having the best In class service, cuisine, and programs. Legacy's amenities and services make life an unforgettable experience. The grand entrance, tranquil nature preserve setting, outstanding grounds and impeccable grounds all add to the enjoyment of living in a home. At Highwoods Preserve, you will find the finest in health and wellness services, great food, thoughtful relationships, caring staff, and exceptional care.

Reputation Change over time

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Pros & Cons

PROS
recommend (2)
highly recommend ... (1)
excellent care (1)
won’t regret it ... (1)
place is so awes ... (1)
Cons
unprofessional (1)
Reviews: 16
filtered by
% summary
Excellent
73%
Good
0%
Average
9%
Poor
0%
Bad
18%

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Mo-nae Smith
on Google
We're going to start off with saying I feel like and these are facts my true opinion if you're a black person going to this facility looking for a job please make sure you act a certain way hint hint I went for an interview was told that all I had to do was hear back from Miss Carol for a background check the background check never did come Miss Carol didn't call me for almost 2 months I was very persistent I called and called and called without attitude or any discretion never had a problem with anyone I spoke there no one of my calls were answered or returned or even a message or text message I spoke with another young lady that was in a hiring position that referred me in the first place and now all of a sudden 2 months later the IDI calls me after I call him and states to me that they moved on what a position this is why people in America don't have jobs right now because we're stereotype people look at you when you come in and just figure or they get attitude and figured hey this person doesn't need a job well Sally to say they still need help and this is from inside saying that they still need help for night position and four mornings and I replied way over High qualified and still was turned down so any other reason other than me being black I don't understand and it would never be understandable to me so when you're looking at this facility make sure your of any other race other than black or that you have very great pool and what makes it so bad because I have an inside source and still took two months no hear from no one no nothing and that is very unprofessional We're going to start off with saying I feel like and these are facts my true opinion if you're a black person going to this facility looking for a job please make sure you act a certain way hint hint I went for an interview was told that all I had to do was hear back from Miss Carol for a background check the background check never did come Miss Carol didn't call me for almost 2 months I was very persistent I called and called and called without attitude or any discretion never had a problem with anyone I spoke there no one of my calls were answered or returned or even a message or text message I spoke with another young lady that was in a hiring position that referred me in the first place and now all of a sudden 2 months later the IDI calls me after I call him and states to me that they moved on what a position this is why people in America don't have jobs right now because we're stereotype people look at you when you come in and just figure or they get attitude and figured hey this person doesn't need a job well Sally to say they still need help and this is from inside saying that they still need help for night position and four mornings and I replied way over High qualified and still was turned down so any other reason other than me being black I don't understand and it would never be understandable to me so when you're looking at this facility make sure your of any other race other than black or that you have very great pool and what makes it so bad because I have an inside source and still took two months no hear from no one no nothing and that is very unprofessional
Ashley P
on Google
The best assisted living facility in the Tampa area, hands down. The staff is some of the most caring, kind hearted people. Don’t hesitate to put your loved one here, you won’t regret it! The best assisted living facility in the Tampa area, hands down. The staff is some of the most caring, kind hearted people. Don’t hesitate to put your loved one here, you won’t regret it!
Susan Palmer
on Google
The Legacy's new ownership and staff (since Sept '21) have done a wonderful job of upgrading this resort-style assisted living & memory care community...spacious rooms, tasteful decor, comfortable & inviting common areas for recreation, social activities and dining areas, and a caring staff. The Legacy at Highwoods Preserve is located in a quiet neighborhood with native greenery in the upscale area of New Tampa, FL. Stores, restaurants, movie theaters, and county parks are just minutes away, for the residents and their visiting families to enjoy. The Legacy's new ownership and staff (since Sept '21) have done a wonderful job of upgrading this resort-style assisted living & memory care community...spacious rooms, tasteful decor, comfortable & inviting common areas for recreation, social activities and dining areas, and a caring staff. The Legacy at Highwoods Preserve is located in a quiet neighborhood with native greenery in the upscale area of New Tampa, FL. Stores, restaurants, movie theaters, and county parks are just minutes away, for the residents and their visiting families to enjoy.
Sean O'Malley
on Google
Mitchell Allen
on Google
Legacy's leadership is bringing a fresh change to this amazing building and location. They recently lowerd The rates, making then The best value in the area! The care staff is top notch, and the food is really great. Legacy's leadership is bringing a fresh change to this amazing building and location. They recently lowerd The rates, making then The best value in the area! The care staff is top notch, and the food is really great.
Michele McDaniel
on Google
Carol Padgett
on Google
My husband moved into the Legacy in August of 2019. The first few months were wonderful. Around Christmas it started to decline. The Director left. I am not sure why. The food really went downhill. Some of the care was fine. Some things became very worrisome. My husband passed away last week. Only one staff member contacted me tell me she was sorry. I am sad to have these memories. My husband moved into the Legacy in August of 2019. The first few months were wonderful. Around Christmas it started to decline. The Director left. I am not sure why. The food really went downhill. Some of the care was fine. Some things became very worrisome. My husband passed away last week. Only one staff member contacted me tell me she was sorry. I am sad to have these memories.
Jamie Parries
on Google
I recently moved my mother into the memory care portion of this facility. From the tour with Cindy Lee and Daniella, to every aid and nurse that helps my mother daily, I can’t be more satisfied with the care. The nurses and aids listen with compassion to my concerns, and always have her well being as their first priority. I have interacted with first and second shifts frequently, and feel blessed to have them in our lives....... Thank you ladies, couldn’t do it without you!!! Jamie️ I recently moved my mother into the memory care portion of this facility. From the tour with Cindy Lee and Daniella, to every aid and nurse that helps my mother daily, I can’t be more satisfied with the care. The nurses and aids listen with compassion to my concerns, and always have her well being as their first priority. I have interacted with first and second shifts frequently, and feel blessed to have them in our lives....... Thank you ladies, couldn’t do it without you!!! Jamie️
kim peckel
on Google
When we arrived on Mom's first day at her new assisted living facility, the staff at Legacy at Highwoods Preserve greeted our mother with warmth and enthusiasm. Amber Lee, director of the medical team, grasped Mom's health issues immediately and Debbie, the Director of Fun (Activities), made sure Mom was included in her favorite activities quickly. Who knew that Mom was such an Elvis fan! Mary Jane and Skylar who cover the receptionist desk have kept a caring watch on Mom as well and always converse with her as Mom walks by their desk on her way to the dining room. All staff members appear to be willing to step into each others' roles when needed. For example, Virginia, Director of the Facility, set a table in a separate dining room to ensure that my mother and I were able to have a private dinner together. As I was leaving at the end of my last visit, I noticed that Cindy Lee, the Director of Marketing was walking and conversing with Mom on her way to the dining room. We noticed the staff's countless acts of kindness while we were there including repeatedly re-programming Mom's TV remote. To date, all of the daughters' phone calls and emails have been returned immediately. I feel Mom is safe and cared for at Legacy. We cannot ask for anything more for our mother. Thank you Legacy at Highwoods Preserve! When we arrived on Mom's first day at her new assisted living facility, the staff at Legacy at Highwoods Preserve greeted our mother with warmth and enthusiasm. Amber Lee, director of the medical team, grasped Mom's health issues immediately and Debbie, the Director of Fun (Activities), made sure Mom was included in her favorite activities quickly. Who knew that Mom was such an Elvis fan! Mary Jane and Skylar who cover the receptionist desk have kept a caring watch on Mom as well and always converse with her as Mom walks by their desk on her way to the dining room. All staff members appear to be willing to step into each others' roles when needed. For example, Virginia, Director of the Facility, set a table in a separate dining room to ensure that my mother and I were able to have a private dinner together. As I was leaving at the end of my last visit, I noticed that Cindy Lee, the Director of Marketing was walking and conversing with Mom on her way to the dining room. We noticed the staff's countless acts of kindness while we were there including repeatedly re-programming Mom's TV remote. To date, all of the daughters' phone calls and emails have been returned immediately. I feel Mom is safe and cared for at Legacy. We cannot ask for anything more for our mother. Thank you Legacy at Highwoods Preserve!
Renee Ingle
on Google
Dana S
on Google
I visited this facility (more like a 5 star resort) for an event involving rescue animals. This place is so awesome! The rooms are huge and modern with high ceilings and gorgeous bathrooms. There seemed to be a high staff to resident ratio which is paramount! Everyone was smiling and so helpful. One of the staff was gracious enough to watch our 2 pups for a few minutes so we could watch a little show they had for the residents. I really feel they go above and beyond here. I would not hesitate to recommend this campus to anyone looking for extra care for their loved ones. I also feel it speaks volumes about the quality of this place when the residents seem genuinely happy and engaged! Bravo! I visited this facility (more like a 5 star resort) for an event involving rescue animals. This place is so awesome! The rooms are huge and modern with high ceilings and gorgeous bathrooms. There seemed to be a high staff to resident ratio which is paramount! Everyone was smiling and so helpful. One of the staff was gracious enough to watch our 2 pups for a few minutes so we could watch a little show they had for the residents. I really feel they go above and beyond here. I would not hesitate to recommend this campus to anyone looking for extra care for their loved ones. I also feel it speaks volumes about the quality of this place when the residents seem genuinely happy and engaged! Bravo!
Erica Willis
on Google
Wonderful community! The staff truly care about the residents. Wonderful community! The staff truly care about the residents.
Dave Rutenbeck
on Google
Janice Lambertson
on Google
One of the best assisted living facilities in Florida My mom has been living here for about a year and has received excellent care, made New friends and has been able to enjoy her life. Legacy has given our family peace of mind and my mother many days of enjoyment. I would highly recommend this facility looking for a home for a loved family member. One of the best assisted living facilities in Florida My mom has been living here for about a year and has received excellent care, made New friends and has been able to enjoy her life. Legacy has given our family peace of mind and my mother many days of enjoyment. I would highly recommend this facility looking for a home for a loved family member.
Natasha Bennett
on Google
They have RCA who have bad criminal histories(Felonies) drug charges and multiple theft charges. They have RCA who have bad criminal histories(Felonies) drug charges and multiple theft charges.
Life is a Par-Tay
on Google
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