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Review Keywords Analysis

  1. US
  2. IL
  3. Chicago
Services Excellence Summary

Positive reviews for loanDepot often highlight the convenience of uploading documents and signing online, as well as the company's efficient and responsive team members. Customers appreciate the seamless process and personalized attention they receive throughout their loan application. One standout feature customers appreciate is the availability of FHA loans with renovation features, such as the 203k loan, which allows for all renovation costs to be held in an escrow fund until milestones are met. Unique facts about loanDepot include being America's fifth-largest retail mortgage lender and the second-largest consumer nonbank lender. The company offers a variety of loan options, including home, personal, and equity loans. loanDepot's specialty lies in providing FHA loans with renovation features, such as the 203k loan. This specialized loan allows borrowers to purchase a home, refinance, or increase the value of their property by borrowing additional funds for renovations. With all renovation costs held in an escrow fund, customers can release funds as milestones are met, providing a convenient and streamlined process for home improvement projects.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (2)
highly recommend ... (1)
extremely satisf ... (1)
very efficient (1)
very responsive (1)
great experience ... (1)
painless (1)
recommended (1)
Cons
unprofessional (2)
poor customer se ... (1)
rude (1)
not recommend (1)
loanDepot Reviews: 12. Average Rating: 3.1
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