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Review Keywords Analysis

  1. US
  2. IL
  3. Chicago
Planet Fitness
Planet Fitness
Planet Fitness
Planet Fitness
4.4
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Services Excellence Summary

Positive Reviews: Customers appreciate the comfortable and welcoming environment at Planet Fitness Chicago in Streeterville, IL. The gym is praised for its friendly staff and certified trainers who are always available to assist members, whether they are beginners or experienced gym-goers. The Judgement-Free Zone(tm) creates a sense of belonging and makes it feel like a home for all members. The location of the gym near Illinois and State Street is also highlighted as a great spot, with pleasant walks and convenient access. The equipment, predominantly Cybex machines, is clean and in working order. The mezzanine level offers more resistance machines and a scenic city view. Many customers mention the cleanliness and great location of the gym but express a desire for 24/7 access.

 

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Reputation Change over time

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Pros & Cons

PROS
friendly staff (4)
helpful staff (2)
great location (2)
very friendly (2)
recommend (2)
very clean (2)
great spot (1)
nice variety (1)
friendly and pro ... (1)
extremely clean (1)
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Cons
horrible (1)
horrible place (1)
Planet Fitness Reviews: 100. Average Rating: 4.4
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