Positive Reviews: Customers rave about the comprehensive bicycle repair shop services offered at REI Castleton. The staff is described as helpful and knowledgeable, providing advice and local insight for all levels of cyclists. Customers appreciate the quality gear available for purchase, as well as the extensive selection of services offered to keep bikes in top shape. With free inspections and estimates, REI is the go-to spot for anyone looking to hit the trails with a smile on their face. Unique Facts about REI: REI operates as a cooperative, giving back nearly 70% of profits to members, non-profit partners, and employees. The company offers a lifetime guarantee on their products, ensuring 100% satisfaction for customers. REI prioritizes education, gear, and inspiration for outdoor enthusiasts, catering to both beginners and seasoned adventurers. REI's Specialty: REI Castleton offers a full-service bike shop within its store, catering to mountain bikers, road cyclists, and e-bike riders. The specialized services provided include tune-ups, repairs, customizations, gear advice, and local knowledge sharing. The knowledgeable staff at REI Castleton is committed to helping customers enjoy their outdoor experiences to the fullest.