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Review Keywords Analysis

  1. US
  2. MA
  3. Boston
Services Excellence Summary

2. Customers love the cozy atmosphere, delicious espresso, and yummy food at Caffè Nero. The staff is kind and the service is very good, making it a highly recommended coffee house for everyone. The vanilla lattes and mini cannolis are highlights, with great vegetarian options available as well. Overall, Caffè Nero provides a delightful experience with high-quality coffee and a variety of menu options to choose from. 6. - Founded by Gerry Ford - Traditional Italian coffee shops in Europe - Started as a handful of independent local coffee shops - Known for high-quality coffee and cozy atmosphere - Continuously striving to improve and grow 7. Caffè Nero specializes in providing a welcoming and cozy atmosphere for customers to enjoy high-quality coffee and a variety of menu options. They aim to create a community space where people can meet up with their neighbors while savoring delicious food and beverages. With a focus on excellent service and a passion for coffee, Caffè Nero stands out as a top choice for coffee lovers.

 

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Reputation Change over time

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Pros & Cons

PROS
great service (2)
great spot (2)
great people (1)
very friendly (1)
great place (1)
staff were frien ... (1)
nice staff (1)
great experience ... (1)
definitely go ba ... (1)
friendly service ... (1)
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Cons
poor service (2)
service is lousy ... (2)
slow (1)
don't choose (1)
not friendly (1)
very slow (1)
slow (1)
not impressed (1)
rude (1)
unhappy (1)
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Caffè Nero Reviews: 103. Average Rating: 4.2
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