**Positive Reviews Summary:** Customers appreciate the legal services provided by Massachusetts Law Reform Institute, particularly the specialized advocacy and support they offer for those living in poverty. The statewide support centers established by MLRI engage in systemic litigation and address barriers and inequalities faced by low-income individuals. They collaborate closely with clients and anti-poverty groups to advocate on major issues and provide guidance on poverty law. MLRI's multi-forum advocacy strategies, including legislative advocacy and administrative advocacy, have a significant impact on low-income issues, educating policymakers and the public in the process. **Unique facts about Massachusetts Law Reform Institute:** 1. Established in 1968 by a national movement focused on poverty law. 2. Engages in test case and class-action litigation, in addition to other advocacy tactics. 3. Statewide policy and law support center for Massachusetts' poor. **Business specialty:** Massachusetts Law Reform Institute specializes in providing legal services and advocacy for low-income individuals in the state. They focus on addressing barriers and inequalities faced by those living in poverty, engaging in multi-forum advocacy to impact positive change for their clients and the community.