Positive Reviews: MWI's outsourced ombuds services have received high praise from clients, with reviewers highlighting the professionalism, integrity, and responsiveness of MWI's team. Clients have found MWI's services to be crucial in creating open and confidential channels of communication during challenging times, as well as in navigating difficult conversations and finding the best solutions. Additionally, MWI's training programs have been praised for being well-organized, professional, and instructive, making them a top choice for those seeking mediation services or looking to become mediators. Unique Facts about MWI: 1. MWI is a Boston-based dispute resolution company that has been providing services since 1994. 2. MWI has provided dispute resolution and negotiation services to well-known companies such as Analog Devices, Coca-Cola, and General Motors Corporation. 3. MWI is a non-profit corporation committed to helping income-eligible customers through Public Service Initiatives, focusing on preventing homelessness and empowering low-income women. 4. MWI has been a leader in the design and facilitation of dispute resolution systems, helping clients resolve conflicts effectively and increase business growth. Specialty: MWI specializes in providing outsourced mediation, negotiation, and ombuds services, as well as conflict management training and consulting. Their partnership approach to service delivery allows them to tailor programs and services to meet the specific needs and goals of their clients, exceeding expectations and helping clients transform challenges into opportunities for growth and innovation.