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Review Keywords Analysis

  1. US
  2. MA
  3. Boston
Services Excellence Summary

Positive reviews for Openly in the home insurance category highlight the company's dedication to transparency and simplicity, offering comprehensive coverage and modern insurance experiences through cutting-edge technology and the expertise of independent agents. Customers appreciate the ease of navigating policy contracts online and the personalized service provided by agents like Nate Thornton and Shanice Thompson, who are quick to rectify issues and provide excellent customer support. Unique facts about Openly include its founding in Boston in 2017, its focus on utilizing new data sources, and its commitment to providing all-risk products through knowledgeable independent agents. The company emphasizes transparency in its operations, from its technology platform to the publication of policy contracts online for free access by customers. Openly's specialty lies in its intermediary distribution model, which sets it apart from traditional insurance companies, as evidenced by its successful Series C funding round of $75mn in June. The CEO believes that this model brings significant benefits to both the company and its customers, providing a modern and efficient insurance experience.

 

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Reputation Change over time

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Pros & Cons

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very professiona ... (3)
easy to work wit ... (3)
very helpful (1)
great customer s ... (1)
great experience ... (1)
wonderful experi ... (1)
very responsive (1)
excellent custom ... (1)
great attitude (1)
willing to help (1)
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Openly Reviews: 41. Average Rating: 4.7
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