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Review Keywords Analysis

  1. US
  2. MA
  3. Boston
Services Excellence Summary

Summary of positive reviews: Customers rave about Veterinary Emergency Group's exceptional customer service and highly qualified staff. They appreciate the ability to stay with their pets throughout the entire process, as well as the convenient 24-hour availability. The friendly and efficient team at VEG is praised for their quick response to emergency situations, making pet owners feel at ease during stressful times. Unique facts about Veterinary Emergency Group: - They offer a unique set up that allows pets to stay with their owners during treatment. - The staff is known for being super friendly and knowledgeable, even during busy times. - The hospital provides updates and check-ins via text, making the entire process convenient for pet owners. Specialty of Veterinary Emergency Group: Veterinary Emergency Group specializes in providing high-quality emergency care for pets, ensuring that they are in good hands during critical situations. The team at VEG is dedicated to offering compassionate and efficient services, tailored to meet the needs of both pets and their owners.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (16)
highly recommend ... (5)
very helpful (4)
friendly staff (3)
accommodating (3)
amazing experien ... (3)
great experience ... (3)
very kind (3)
took very good c ... (2)
positive experie ... (2)
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Cons
disappointed (1)
so disappointed (1)
unprofessional (1)
Veterinary Emergency Group Reviews: 102. Average Rating: 4.9
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