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Review Keywords Analysis

  1. US
  2. NC
  3. Charlotte
Services Excellence Summary

Positive Reviews Summary: Direct Auto Insurance excels in providing excellent customer service and finding the best rates for auto, health, and life insurance policies. Customers appreciate the personalized approach, knowledgeable agents, and the willingness to go the extra mile to meet their needs. The agents are described as pleasant, professional, and highly competent, making the insurance process easy and enjoyable for customers. Unique Facts about Direct Auto Insurance: Direct Auto Insurance offers a variety of discounts for eligible customers, making coverage more affordable. The company has agents who are well-versed in the insurance industry and are able to provide expert advice to customers. Direct Auto Insurance also has a user-friendly app that allows customers to easily manage their policies and payments. Business Specialty: Direct Auto Insurance specializes in offering personalized insurance solutions for customers, ensuring that each individual receives the coverage they need at a competitive rate. The company prides itself on treating every customer with respect and providing exceptional service throughout the insurance process.

 

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Reputation Change over time

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Pros & Cons

PROS
helped me (8)
very helpful (5)
great customer s ... (5)
very professiona ... (3)
recommend (3)
very personable (2)
willing to help (2)
amazing service (1)
excellent servic ... (1)
absolutely amazi ... (1)
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Cons
horrible (1)
Direct Auto Insurance Reviews: 63. Average Rating: 4.6
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