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Review Keywords Analysis

  1. US
  2. NY
  3. New York
Services Excellence Summary

Positive Reviews Summary: Customers praise Mattress Firm Union Square for their adjustable bed selection and knowledgeable staff who provide a pleasant buying experience. The fast delivery and patience demonstrated by the team are highly appreciated, making shopping for a new mattress a stress-free process. Overall, customers are satisfied with the service and expertise offered at the store. Unique Facts about Mattress Firm Union Square: - Mattress Firm has been in the business of matching customers with the right mattress for over 90 years. - Each Sleep Expert undergoes 200 hours of training before assisting customers. - The company offers a 120-night sleep trial to ensure the perfect fit for every customer. - Mattress Firm carries top brands such as Sealy, Tempur-Pedic, Sleepy's, and Serta. Business Specialty: Mattress Firm Union Square is not just about selling mattresses; the company's main focus is on ensuring customers find the perfect mattress for their needs. With a team dedicated to providing exceptional service and matching customers with the right product, Mattress Firm goes above and beyond to make sure every customer gets a great night's sleep.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (8)
very knowledgeab ... (4)
super helpful (3)
helped me (2)
very helpful (2)
highly recommend ... (2)
super nice (2)
accommodating (2)
extremely helpfu ... (2)
very happy (2)
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Cons
too expensive (1)
expensive (1)
very disappointi ... (1)
disappointing (1)
dishonest (1)
Mattress Firm Union Square Reviews: 100. Average Rating: 4.8
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