2. Customers rave about the quick response for emergency service, punctuality, efficiency, and reasonable pricing. They appreciate the professionalism, knowledge, and skill of the team, along with their ability to explain repairs in an easy-to-understand manner. The exceptional service and willingness to go above and beyond leave customers stress-free and satisfied with the work done. 6. Unique facts about Big Tom's Plumbing & Drain Inc. include their three generations of experience serving Northeast Ohio communities, their team of highly-trained professionals, their commitment to modern plumbing standards, and their affordable pricing. 7. Big Tom's Plumbing & Drain Inc. specializes in providing quick response for emergency services, punctual and efficient work, reasonable pricing, professionalism, knowledge, and skill in plumbing repairs, and a willingness to go above and beyond to ensure customer satisfaction. Their team of highly-trained professionals ensures peace of mind for customers seeking plumbing services.