**Positive Reviews Summary:** Phoenix Coffee is a popular coffee_house in Cleveland known for its incredibly friendly staff and delicious coffee. Customers appreciate the great selection of pastries, bagels, and seasonal drinks. The unique feature of having an employee-owned cooperative adds to the welcoming and vibrant atmosphere of the coffee shops. Additionally, the presence of plants for sale and unique vegan options like the tahini marshmallow cookie make the experience at Phoenix Coffee memorable and enjoyable. **Unique Facts about Phoenix Coffee:** - The only employee-owned cooperative coffee shop in Ohio. - They have five coffee shops located around Cleveland and a wholesale roasting facility and bakery downtown. - Offer a variety of vegetarian and vegan friendly pastry options. - Known for their housemade syrups, delicious lattes, and specialty seasonal drinks. - Unique selection of plants for sale in the coffee shops. **Specialty of the Business:** Phoenix Coffee is distinguished by its commitment to being an employee-owned cooperative and their focus on providing a unique and welcoming experience for customers. With a range of specialty coffee options, pastries, and vegan-friendly treats, Phoenix Coffee caters to a diverse customer base looking for quality coffee and a friendly atmosphere. Their emphasis on quality ingredients and community involvement sets them apart in the competitive coffee industry.