Positive Reviews: Customers appreciate the helpful and friendly associates at West Marine, as well as the clean and well-organized store. The staff is knowledgeable about the products, including marine equipment, and are accommodating to customers and their pets. Overall, customers have a positive shopping experience at West Marine and feel confident in the expertise of the staff. Unique Facts about West Marine: West Marine was founded by someone who wanted to revolutionize the boating products shopping experience, starting with selling nylon rope via mail order in the 1960s. The company has grown to become the largest retailer in boating supplies in North America. West Marine's Downtown Cleveland location offers a wide range of boating products and accessories, attracting customers from Cleveland, Lakewood, and Akron. Business Specialty: West Marine specializes in providing a vast selection of boat parts, kayaking equipment, fishing gear, and watersports apparel to ensure a fun and successful day out on the water for anglers and paddlers in Ohio. The store is conveniently located near Cleveland yacht clubs and marinas, making it a one-stop shop for all boating needs in the area.