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  1. US
  2. OH
  3. Columbus
L.L.Bean

L.L.Bean

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Open 10:00 AM-8:00 PM now
4222 Easton Loop W, Columbus, OH 43219, USA Get Directions
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4.6

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SUMMARY   Services Excellence Summary

L.L.Bean has been delivering classic style, outdoor gear and expert advice for over 100 years. In 1912, Leon Leonwood Bean started the company as a one-man operation. L.L. Bean has grown to be a global organization with annual sales of over $1.6 billion. This is due in part to its philosophy that keeps customers happy. Our company's headquarters is in Freeport Maine. It's right across the street where we started. llbean.com, launched in 1995, is the largest e-commerce website in the world. Customers can browse through thousands of products, book a class at Outdoor Discovery Schools, find nearby parks, etc. We are constantly improving our website to provide a better customer experience. In 2015, we sent over 50 catalogues to customers in every state and from more than 170 countries.

 

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Reputation Change over time

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Pros & Cons

PROS
friendly staff (5)
good quality (3)
willing to help (2)
great staff (2)
great selection (2)
helped me (2)
very friendly (2)
great experience ... (1)
good product (1)
exceptional cust ... (1)
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Cons
disappointing (1)
L.L.Bean Reviews: 104. Average Rating: 4.6
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