Positive reviews for WSA highlight the unique cross-disciplinary team of researchers, strategists, architects, designers, and graphic artists who share a passion for designing engaging environments. Customers appreciate the evolving design process that emphasizes collaboration and active learning, in contrast to traditional "do-it-yourself" approaches. The company values diversity and inclusivity, fostering a positive and innovative environment within organizations. Unique facts about WSA include the presence of a distinctive duck mascot that customers love, and a colorful and cool character, Mr. Hawk, associated with the studio. The studio is known for its delicious work, making a strong impression on clients. WSA specializes in challenging established structures, encouraging innovative ideas, and creating positive environments within organizations through the hiring of confident and bold individuals. The company believes in the power of diversity and inclusive design to bring out the best in culture, values, and communities.