Positive reviews for CarMax highlight the straightforward and stress-free car buying experience, accompanied by friendly and knowledgeable staff. Customers appreciate the no-haggle pricing, wide selection of used vehicles, and CarMax Certified cars with a 30-day Guarantee. The dealership is welcoming and provides excellent customer service, making the process seamless and enjoyable. The sales associates are professional and go above and beyond to ensure a smooth buying experience. Unique facts about CarMax include being the largest used car retailer in America and pioneering the "no haggle" pricing model in the automotive industry. They offer a 30-day Guarantee on their CarMax Certified cars and have a wide selection of used trucks, cars, and SUVs available in one location. CarMax's specialty lies in revolutionizing the car buying and selling experience by eliminating the need for negotiation and prioritizing transparency and honesty. They have raised the bar for customer service in the automotive industry and strive to provide a stress-free and straightforward process for their customers.