Positive reviews for REI highlight the company's exceptional bicycle repair shop services. Customers praise the wide range of brands and components available, along with expert advice and rental equipment. The friendly and knowledgeable staff at the repair shops receive high praise for their skill and professionalism. REI offers a 20% discount on services at the cycle shop, along with a flat-tire repair service, showcasing their commitment to customer satisfaction and quality service. Unique facts about REI include their status as a cooperative since 1938, their mission to share the transformative power of nature, and their dedication to preserving the outdoors and supporting sustainable businesses. Customers appreciate the inspiring stories about life outdoors and the diverse selection of top-quality apparel and gear available at REI. Their commitment to providing expert advice, along with rental equipment, sets them apart in the outdoor retail industry. REI's specialty lies in offering a complete service for bikes. Their repair shops employ skilled professionals who are trained to assist customers with their bicycle service requirements, regardless of their level of knowledge about bikes. With a wide range of brands and components, as well as accessories available, REI ensures that customers have access to the best help and resources for their outdoor adventures.