Positive Reviews Summary: Customers rave about Joe Koen & Son Jewelers, giving it high ratings for its exceptional customer service and stunning jewelry. Customers appreciate the helpful and knowledgeable staff, with Bill receiving special mentions in multiple reviews. The prompt and straightforward service, reasonable pricing, and quick turnaround time for repairs and resizing are also highlighted. Customers express their satisfaction with custom designs, with the staff going above and beyond to meet their needs. The quality of work, attention to detail, and the care taken in crafting each piece of jewelry are highly regarded by customers. Overall, Joe Koen & Son Jewelers is praised for its professionalism, integrity, and the personalized attention it provides to customers. Unique Facts about Joe Koen & Son Jewelers: 1. Founded in 1883, Joe Koen & Son Jewelers is Austin's oldest and most family-owned jewelry business. 2. The business is still operated by its founding family, ensuring a rich heritage in craftsmanship and expertise. 3. Joe Koen & Son Jewelers offers a one-stop-shop experience, taking care of customers' valuable purchases and providing comprehensive services in-house. Business's Specialty: Joe Koen & Son Jewelers specializes in creating custom jewelry pieces to meet customers' unique preferences and requirements. Their design team works closely with customers to transform their ideas into beautiful, bespoke pieces. The business showcases a wide range of stunning jewelry pieces in their display cases, offering customers ample options to choose from. With their expertise and commitment to quality, Joe Koen & Son Jewelers is the go-to destination for all jewelry needs in Austin.