You can rest assured that we will meet or exceed your satisfaction requirements. Our contractual obligation is to exceed or meet your SLA. This includes minimising downtime and revenue loss, as well as other issues. We will rectify the problem within 30 days if we do not meet your SLA. Our managed IT services Dallas include managed threat detection and response (SIEM), security information and events management (SIEM), and managed threat hunting. All your company's workloads will be monitored by our experts, including Windows and Linux operation systems as well as network devices and databases. As part of our top-tier IT service in Dallas, we offer a fully managed backup solution and disaster recovery. This will ensure that your business is stress-free and provides customized recovery plans tailored to your business. Remote health monitoring is a great way to prevent potential failures and interruptions. Our Cyber Security Team will be assigned to protect your company from cyber threats and downtime. This allows you to focus on your business. Buchanan's Dallas-based managed service provider is able to monitor your client requirements on multiple levels so nothing slips through the cracks. For smaller accounts, dedicated Account Managers or Service Delivery Managers are available. Larger accounts receive frequent executive-level touchpoints as well as escalations.