**Positive Reviews Summary:** Customers praise CarMax for offering the best quality cars in El Paso with the best guarantees among all used car dealers. The sales team is highlighted for their confidence, knowledge, and friendliness, making the buying process effortless. Despite some issues with the online and prep/detail team, customers appreciate the professionalism of the sales team. The no-haggle prices and industry-leading Love Your Car guarantee also receive positive feedback, giving customers a unique car-buying experience. **Unique Facts about CarMax:** 1. CarMax is the largest used car retailer in America. 2. They offer a "no-haggle prices" policy, revolutionizing the car industry. 3. CarMax provides 24-hour test drives, 30-day returns, and up to 1500 miles under their Love Your Car guarantee. 4. Customers can buy cars online, in-store, or through a combination of both. **CarMax Specialty:** CarMax specializes in providing innovative and legendary customer experiences in the used car industry. They focus on disrupting traditional car-buying processes to make it less stressful for customers. Their dedication to innovation and customer satisfaction has positioned them as leaders in the market.