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Review Keywords Analysis

  1. US
  2. TX
  3. Houston
Services Excellence Summary

Heights Funeral Home has received numerous positive reviews from satisfied customers. One customer expressed gratitude for the support and understanding provided by the staff during a difficult time. They specifically highlighted Patrick's exceptional service and willingness to go above and beyond to make the funeral arrangements less stressful. Another customer praised the entire staff for their thoughtfulness and transparency throughout the process. Many customers appreciated Patrick's guidance and expertise in planning the service, especially for those who were not familiar with the process. There was also mention of the staff's ability to accommodate specific requests and their easygoing nature, making it a pleasant experience for the customers. The compassionate and kind nature of the staff was also commended, with customers mentioning their prayers and emotional support during the grieving process. The reviews overall reflect Heights Funeral Home's commitment to providing exceptional service and going beyond expectations to meet the needs of their customers. Unique facts about Heights Funeral Home include its family-owned status and its 85 years of experience in the industry. They have strong relationships with Houston-area cemeteries like Memorial Oaks Cemetery and Forest Park Lawndale. Additionally, Heights Funeral Home partners with Brookside Memorial Park's crematorium, allowing them to cater to families who choose cremation services. The specialty of Heights Funeral Home lies in the coordination and execution of burial services in Houston-area cemeteries. With their expertise and strong relationships with local cemeteries, they can offer their customers a seamless funeral service experience. They understand the importance of choosing the right funeral service that aligns with the beliefs and wishes of the family. Heights Funeral Home takes pride in helping Houston neighbors, particularly those from West University and Heights, during their time of need.

 

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Pros & Cons

PROS
accommodating (3)
very professiona ... (3)
recommend (2)
great service (1)
easy to work wit ... (1)
extremely helpfu ... (1)
outstanding job (1)
did an amazing j ... (1)
amazing job (1)
took very good c ... (1)
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Heights Funeral Home Reviews: 39. Average Rating: 4.9
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