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Review Keywords Analysis

  1. US
  2. TX
  3. Houston
Services Excellence Summary

Positive Reviews: Customers appreciate the friendly and helpful service provided by Parcel Plus, particularly noting the convenience of having a notary public on-site. The staff has been described as considerate and courteous, with packages consistently reaching their destinations on time. Customers value the personalized attention and support they receive when utilizing the company's shipping and packaging services, making it a preferred choice over traditional post offices. Unique Facts about Parcel Plus: The company was founded in 1986 and is part of the Annex Brands family, emphasizing community support and customer satisfaction. Parcel Plus of Houston offers a range of shipping services, including UPS, FedEx, and USPS options, as well as private mailbox rentals, mailing supplies, and business services. Specialty of Parcel Plus: One of the key specialties of Parcel Plus is its notary public service, providing customers with the convenience of having documents notarized on-site. This additional service adds value to the overall shipping and packaging solutions offered by the company, making it a one-stop destination for various business and personal needs.

 

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Reputation Change over time

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Pros & Cons

PROS
great service (3)
friendly service ... (2)
very friendly (2)
recommend (2)
highly recommend ... (2)
really friendly (2)
very helpful (1)
on time (1)
fast and conveni ... (1)
prices are great ... (1)
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Cons
unprofessional (1)
disrespectful (1)
unorganized (1)
rude (1)
terrible (1)
horrible (1)
Parcel Plus Reviews: 29. Average Rating: 4.2
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