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Review Keywords Analysis

  1. US
  2. TX
  3. Round Rock
Services Excellence Summary

Positive reviews for Austin e Autos highlight the no-pressure sales approach, great staff, quick and painless process, and personalized customer service. Customers appreciate the showroom to stay out of the elements and the honest, easy transaction process with the sales and finance team. The dealership's owner personally assisted a customer during the financing process, showing a level of care and dedication uncommon in the industry. Overall, customers highly recommend Austin e Autos for a pleasant and stress-free experience when purchasing a used car. Unique facts about Austin e Autos include their family-run business model, boasting over 45 years of combined experience in the Austin auto industry. The company takes pride in personally selecting, driving, and checking each car in their inventory to ensure quality and customer satisfaction. Customers also appreciate the dealership's commitment to a customized purchase experience, where the focus is on meeting individual needs and preferences. Austin e Autos specializes in providing a unique car-buying experience, different from the stereotypical "car salesman" image. The company aims to change the way customers perceive the car-buying process by offering a relaxed and transparent environment. Their dedication to personalized service, honest transactions, and a diverse selection of quality vehicles sets them apart in the industry.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (28)
highly recommend ... (15)
great experience ... (9)
best experience (7)
great service (7)
painless (5)
amazing experien ... (4)
recommended (3)
very friendly (3)
very impressed (2)
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Cons
very poor custom ... (2)
poor customer se ... (2)
rude (1)
waste of time (1)
unresponsive (1)
disappointed (1)
no response (1)
Austin e Autos Reviews: 103. Average Rating: 4.7
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