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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
Services Excellence Summary

2. D W Brooks Funeral Home has received exceptional reviews from satisfied customers. People appreciate the caring and supportive nature of the staff, as well as their professionalism and dedication. Customers commend the prompt and efficient services provided by D W Brooks Funeral Home, highlighting the timely responses to phone calls and texts. The staff members are noted for their kindness and consideration during the difficult time of losing a loved one. Families also appreciate the accommodating nature of the funeral home, as they go above and beyond to fulfill all requests, including editing slideshows and incorporating additional songs. Overall, D W Brooks Funeral Home is commended for their exceptional service and commitment to meeting individual needs. 7. D W Brooks Funeral Home specializes in providing the best and most comprehensive selections of traditional and cremation services. They have built a reputation for their professionalism, dedication, and excellence in service. With years of experience, they have successfully cared for all kinds of families and have become a trusted provider of funeral services in the San Antonio area and its surrounding communities. The funeral home aims to meet each individual's needs and ensure that families are supported throughout the entire funeral planning process. 6. Unique facts about D W Brooks Funeral Home: - It is a family-owned and operated business. - The funeral home was founded by Pastor Danny W. Brooks Sr. in 1990 in Gonzales, Texas. - In 1995, the business expanded and relocated to San Antonio. - Danny Brooks Jr. took over ownership in 2014 and led the remodeling of the existing funeral home. - Together with his younger brother, Danzel, they planned a new location at the Northeast corner of San Antonio. - The funeral home has proven to be profitable and successful. 3 Sections: Positive Reviews: 1. "Words can not express how grateful I am for the people at D.W. Brooks Funeral Home. Danny went out of his way to make sure I was taken care after the death of my son. Having just relocated to Texas from CA I didn't know where to turn when my child died. The day after he passed, I looked for funeral homes on Google. D.W. Brooks came up and had such amazing reviews that I knew they would take care of us. From the first day I called, Danny answered the phone immediately and also replied to all my texts in a timely manner. Besides Danny, Rebecca was beyond kind and extremely accommodating for every request I had. Even long after the funeral, she allowed me to add photos to his slideshow and she edited it and added more songs so that it could be played at his Celebration of Life. I also met with Loretta who helped plan the funeral and Danny's brother Danzel who was the attendant at my son's funeral. Everyone at D.W. Brooks was so kind and considerate in my time of need and it is greatly appreciated." (June 30, 2022) 2. "Once again, Danny and D W Brooks Funeral Home has come through for us! I can’t say enough about the true service provided, especially as it helped to right another’s wrong and provide an opportunity to heal. Danny’s caring work provided us with a lovely memorial card that allows the extended family to truly appreciate the depth and breadth of our dear brother’s reach. Thank you for all you’ve done!" (April 9, 2022) 3. "D W Brooks Funeral Home is an amazing funeral home. From Danny to Denzel to L.t. my families needs were met tremendously. I love how caring and supportive and assertive they are to all our feelings. I wouldn’t change the experience they gave me for the world." (February 6, 2022) 4. "I want to start off by saying Mr. Brooks and his staff were very accommodating to myself and my family after my father's passing. From the time they came out to take my father to preparing him for the family, they were professional, compassionate, and delicate with the whole process. Mr. Daniel showed empathy and compassion for our loss and even when we disagreed harshly as a family, Mr. Daniel showed professionalism and patience. It's never easy losing a loved one and having to make burial decisions when emotions are so raw, but I can truly say Brooks funeral home helped make the transition and process a lot easier during such a difficult time. THANK YOU SO MUCH!" (September 19, 2021) 5. "We always felt genuinely cared for and there was no intimidation or pressure in making final decisions. I highly recommend the services of DW Brooks." (July 7, 2021) Specialty: D W Brooks Funeral Home specializes in providing the best and most comprehensive selections of traditional and cremation services. Their professionalism, dedication, and excellence in service have made them a trusted provider of funeral services in the San Antonio area and its surrounding communities. They strive to meet each individual's needs with a dedicated and caring staff.

 

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PROS
accommodating (2)
greatly apprecia ... (1)
recommend (1)
highly recommend ... (1)
truly appreciate ... (1)
D W Brooks Funeral Home Reviews: 5. Average Rating: 5.0
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