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Review Keywords Analysis

  1. US
  2. WA
  3. Seattle
SUMMARY   Services Excellence Summary

Our company is family-owned and managed. We still live by the slogan my grandfather taught us: We're here to help. Garnett Olson (my great-grandfather) founded Olson Fuel Company in Seattle and started selling firewood and coal to customers in the area in 1926. The company started out as a heating delivery service. It grew slowly and expanded to heating oil delivery in the 1930's as coal was becoming less common for heating local homes and businesses. After serving as an Air Force pilot in World War II, my grandfather Carl began working for Olson Fuel Company in 1945. After returning from the Vietnam War, my dad Robert joined the Olson Fuel family in 1970. Olson Fuel relocated its headquarters from Northlake Avenue in Ballard to Leary Way NW. Edd, my grandfather's son joined Olson Fuel in 1985. Under Robert's leadership, Olson Fuel expanded its services to include cooling and natural gas heating service. Robert and Edd wanted their business name reflect all of the services and products they offered. Olson Fuel was renamed Olson Energy Service in early 1990. As a Customer Service Representative, I followed in the footsteps of my father and began to work for his family's business in 1996. Olson Energy Service Antique TrucksGrandpa Carl played an important role in Olson Energy's success until his death in 2007. My uncle and dad led the company for many years until they retired in 2010, and then again in 2014. Olson Energy Service is a premier HVAC contractor in the Greater Seattle Area, having won numerous awards and affiliated with organizations. Olson Energy, a continuation of my grandfather's slogan "We are here for Serve", is in its 90th year of providing quality service to the community.

 

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Pros & Cons

PROS
on time (8)
recommend (7)
highly recommend ... (6)
very professiona ... (3)
great job (3)
very skilled (2)
incredibly helpf ... (2)
very responsive (2)
well done (2)
great service (2)
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Cons
useless (1)
Olson Energy Service Reviews: 100. Average Rating: 4.8
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