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Review Keywords Analysis

  1. US
  2. WA
  3. Vancouver
Services Excellence Summary

Positive reviews for CarMax in the used car dealer category rave about the quick, easy, and stress-free process of selling a car, with upfront and competitive offers. Customers appreciate the ability to do most paperwork online, the helpful and efficient staff, and the smooth transactions. CarMax's commitment to no haggle pricing, honest offers, and a 30-day Money-Back guarantee ensures a hassle-free car buying or selling experience. Unique facts about CarMax include being the largest used car retailer in America, offering a wide selection of used trucks, cars, and SUVs all in one location. They were the first disruptor in the automotive industry by introducing the "no haggle" pricing model, transforming the car buying and selling experience into a straightforward and honest process. CarMax's specialty lies in providing customers with a stress-free and no haggle car shopping experience. Each car is CarMax Certified, and they offer a 30-day Money-Back guarantee, ensuring customer satisfaction and peace of mind with their purchase.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (5)
very happy (3)
great place (3)
highly recommend ... (3)
stress free (2)
fair price (2)
great experience ... (2)
great service (2)
very helpful (2)
excellent experi ... (2)
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Cons
rude (1)
0 stars (1)
slow (1)
horrible (1)
CarMax Reviews: 100. Average Rating: 4.4
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