2. Customers praise Susan Kempfer-Weeks: Allstate Insurance for their friendly and attentive service, their personalized care for individual needs, and their trustworthy and honest approach. Clients appreciate the agency's knowledge and assistance in making insurance changes, as well as their efficiency in transferring policies when needed. Overall, the agency is described as responsible, helpful, knowledgeable, and friendly, providing a great experience for customers. 6. Susan Kempfer-Weeks has insurance licenses in multiple states including Florida, Illinois, Kentucky, Minnesota, and Tennessee. The agency offers a range of insurance products, including auto, homeowners, and life insurance, through Allstate Insurance Company and other affiliated companies within the Allstate family. 7. Susan Kempfer-Weeks: Allstate Insurance specializes in providing personalized and attentive service to meet individual insurance needs. The agency prides itself on its knowledgeable agents who are dedicated to helping customers navigate insurance options and make informed decisions to protect their assets and loved ones.