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Review Keywords Analysis

  1. US
  2. WI
  3. Milwaukee
Services Excellence Summary

Positive reviews for iCare highlight the company's exceptional customer service, knowledgeable agents, and seamless claims process. Customers appreciate the availability of the concierge team, the wide network of doctors, and the overall satisfaction compared to other insurance companies. iCare's personalized care coordination approach has successfully improved members' health outcomes, making them a reliable choice for individuals with complex medical and behavioral needs. Unique facts about iCare include its partnership with Humana and Centers for Independence, Inc., its establishment in 1994, and its mission to enhance the quality of lives for individuals with unique healthcare requirements. In 2021, Humana acquired full ownership of iCare, further strengthening the company's presence in the managed care market. iCare's specialty lies in providing advanced managed care programs for individuals with social and complex needs. Through personalized and integrated care coordination, iCare aims to improve members' health and overall well-being. Their focus on delivering value to customers and stakeholders sets them apart in the health insurance industry.

 

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Reputation Change over time

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Pros & Cons

PROS
very happy (1)
Independent Health Care Plan (iCare) Reviews: 9. Average Rating: 4.3
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