Positive REI reviews highlight the company as the go-to store for outdoor recreation enthusiasts, offering a great selection of products at reasonable prices. Customers appreciate the knowledgeable and approachable staff, as well as the fantastic customer service. The store is described as full of amazing products, with helpful staff who are knowledgeable and friendly. Unique facts about REI include their dedication to investing in conservation through their products and services, their wide range of apparel and equipment for outdoor enthusiasts, and their ski and snowboarding services to prepare customers for their next adventure. REI specializes in providing the best outdoor equipment and clothing for all levels of outdoor enthusiasts, from beginners to expert athletes. They believe in instilling a passion for nature and sports in everyone, offering a variety of services to keep customers ready for any outdoor adventure.