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Review Keywords Analysis

  1. US
  2. AZ
  3. Gilbert
Services Excellence Summary

2. Customers praise CarMax for their no-haggle pricing, which allows for a straightforward purchasing experience. They also appreciate the wide selection of vehicles available, the friendly and professional staff, and the ease of the buying process. Many customers have noted that they had a positive experience with CarMax and would recommend the company to others in need of a car. 6. Unique facts about CarMax include their "no haggle" pricing strategy, their Love Your Car guarantee which includes a flexible warranty and return policy, and the option to buy online or in-person at the dealership. CarMax is also known for offering a wide selection of quality used cars and for their excellent customer service. 7. CarMax's specialty lies in providing customers with a hassle-free and transparent car-buying experience. By offering no-haggle pricing, a variety of purchasing options, and a customer-centric approach, CarMax has revolutionized the way people buy and sell used cars. Their focus on customer satisfaction and simplicity sets them apart in the automotive industry.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (9)
great experience ... (5)
highly recommend ... (4)
very helpful (4)
fair price (3)
very smooth (3)
excellent custom ... (2)
very knowledgeab ... (2)
friendly and pro ... (2)
very friendly (2)
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Cons
not recommend (2)
slow (1)
unhappy (1)
never responded (1)
poor experience (1)
rude (1)
awful (1)
disappointed (1)
really disappoin ... (1)
disappointed (1)
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CarMax Reviews: 102. Average Rating: 4.2
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