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Review Keywords Analysis

  1. US
  2. CA
  3. San Jose
Services Excellence Summary

Positive reviews for Petco Grooming highlight the excellent service and skilled stylists that make it the best dog grooming experience customers have had. Customers appreciate the friendly and comfortable atmosphere created by the team, who take the time to get to know their dogs and ask questions. The stylists, such as Victor and Brighton, are praised for their expertise in handling dogs and delivering stunning results. Customers mention that their dogs are happy, rash-free, and comfortable after grooming sessions. The report card given after the appointment adds a nice touch. Petco Grooming is highly professional, within budget, and offers walk-in services without needing appointments. They also receive compliments for their customer service and the satisfaction pets receive during their treatments. Overall, Petco Grooming excels in providing top-notch grooming experiences, making it the go-to salon for customers and their furry companions. Unique facts about Petco Grooming include their ability to accommodate walk-in appointments without the need for prior booking. They offer a wide range of a-la-carte services that can be completed quickly, usually within 5-10 minutes. For those looking for a faster grooming process, an Express option is available for an additional fee of $12. Petco Grooming takes the time to provide an estimated cost and discuss the details with customers at the start of each visit, ensuring transparency and customer satisfaction. Petco Grooming's specialty lies in their talented stylists who can handle dogs of all breeds and temperaments. They prioritize the comfort and well-being of each pet, ensuring they feel at ease during the grooming process. The stylists are skilled in handling dogs that may have anxieties or aversions to grooming, providing a positive and stress-free experience. They also customize grooming packages to suit the specific needs of each dog, ensuring they receive the appropriate care and attention. Overall, Petco Grooming stands out for its exceptional customer service, skilled stylists, and commitment to providing comfortable and high-quality grooming experiences for dogs. They offer convenience with walk-in services, a-la-carte options, and reasonable pricing, making them a top choice for pet owners seeking top-notch grooming services.

 

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Reputation Change over time

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Pros & Cons

PROS
very happy (2)
highly professio ... (1)
fantastic job (1)
very professiona ... (1)
friendly and pro ... (1)
great job (1)
feel comfortable ... (1)
excellent servic ... (1)
good service (1)
super nice (1)
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Cons
upset (1)
Petco Grooming Reviews: 28. Average Rating: 4.7
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