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Review Keywords Analysis

  1. US
  2. TX
  3. Fort Worth
Services Excellence Summary

Positive Reviews: Customers appreciate Advance America for their helpful and quick service when in financial trouble. Representatives are praised for making customers feel at ease and appreciated, going above and beyond to navigate the loan process. The team is known for being customer-oriented, providing excellent customer service and assistance with professionalism and kindness. Overall, customers recommend Advance America for their smooth processes and willingness to help in times of need. Unique Facts: - Advance America offers personal loans, including cash advances, payday loans, and installment loans. - They have more than 1,000 branches nationwide and offer Western Union money options. - The Fort Worth, TX location has a 5-star Trustpilot rating and an A+ rating from the BBB. Business Specialty: Advance America specializes in providing short-term, small-dollar loans that are usually paid back in two to four weeks. They cater to customers with short-term cash needs, such as unexpected expenses or emergency situations, offering a variety of personal loan options to meet individual financial needs. Their knowledgeable team assists customers in choosing the right loan for their situation, ensuring a quick and simple borrowing process.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (18)
very helpful (13)
very professiona ... (6)
helped me (5)
highly recommend ... (4)
great customer s ... (4)
very kind (3)
very friendly (3)
very informative ... (2)
recommended (2)
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Cons
rude (1)
Advance America Reviews: 100. Average Rating: 4.9
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